Night Customer Support Agent

Elevate your career by joining SummitStone. Collaborate with elite sales professionals who bring over a decade of expertise in the luxury travel industry. As a SummitStone Travel Agent, you will act as a trusted consultant for VIP clients worldwide, curating bespoke travel experiences and delivering tailor-made solutions with unparalleled service. Step into a dynamic role where your passion for travel meets exceptional career growth.

What SummitStone offers:

• Earning Potential: Base salary $500 + performance-based commission.
  Earning Potential: Up to $2,000/month

• Optimized Work-Life Balance: Enjoy a 5-day work week with flexible night shifts (8 PM–5 AM or 9 PM–6 AM)—perfectly designed to accommodate students or those seeking daytime freedom.

• Accelerated Career Growth: Benefit from a clear, defined path for advancement within your first 12 months.

• World-Class Mentorship: Access comprehensive training and personal development programs led by veteran travel and sales experts.

• Comprehensive training and personal development programs led by experienced travel and sales professionals

• Premium Workspace: Thrive in our modern, comfortable office situated in the heart of Tashkent

• Global Mobility: Unlock international career opportunities across SummitStone’s offices spanning four different countries

• Vibrant Company Culture: Enjoy motivational perks, including complimentary coffee, weekly surprises, and engaging corporate events year-round

Main Responsibilities:

• Serve as the primary point of contact for customers after sale

• Communicate clearly via phone, email, and SMS

• Assist clients with additional special requests

• Resolving issues related to airline bookings

Requirements:

Experience

• 1–3 years in customer support, preferably in travel or airline industry

• Experience with GDS systems or travel booking platforms is a plus

Skills

• Strong communication and problem-solving skills

• Ability to handle high-pressure situations and difficult customers

• Detail-oriented with strong organizational skills

• Sales mindset with ability to upsell services

Technical Skills

• CRM systems experience (preferred)
• Familiarity with email, phone systems, and messaging tools
• Basic understanding of airline fare rules (preferred)

SummitStone’s lucrative bonus and loyalty programs are designed to reward your dedication—the greater your effort, the more exceptional your earnings.

If you are ready to embark on a highly rewarding career in the luxury travel sector, send us your CV today.

Please note: While all applications will be carefully reviewed, only shortlisted candidates will be contacted for the next stage of the selection process.